About us
Meet the team
Formed over 20 years ago by a team specialising in fixing data management issues, Insource has grown into a world-leading healthcare data management company, with a wealth of experience across the management team and beyond…
Our leadership team includes:
Steve Aitken,
Founder, Chairman & Acting Chief Executive Officer
Steve has more than 30 years’ experience of designing business systems and processes to improve productivity and deliver high quality, reliable results. His engineering background and structured approach to problem solving are the inspiration and driving force behind the Insource product suite and he continues to drive the company’s strong performance.
Tim Eltze,
Chief Financial & Operating Officer
Tim is a Chartered Accountant and a member of the Chartered Institute of Management Accountants. He has over 20 years of finance leadership in the software and technology sector and is responsible for the financial stability and operational management of Insource, along with the expansion strategy driving the growth of the business.
Rob Davenport,
Chief Technology Officer
Rob has more than 30 years’ experience of software development, product management and strategic consulting, specialising in mission-critical data solutions. He is responsible for the strategic vision, direction, and management of Insource’s technology and solutions portfolio, along with its cloud division and ongoing research and development.
Graham Bennett,
Founder & Director
Graham is a Founding Director of Insource Ltd, with over 30 years healthcare and data solutions expertise. He is currently Chief Commercial Officer, focused on driving faster time to value and continuous improvement strategies to our clients, healthcare providers and partners, through the combined expertise of our commercial teams.
Jackie Sawyer,
Founder & Director
Jackie is a founder of Insource Ltd and has been instrumental in business development across various commercial and business functions since 1994. With more than 30 years’ experience helping organisations to achieve strategic goals with technology, she has led both UK and international client projects.
She now brings that experience to support the company’s ongoing development.
Sean Reedy,
Director of Client Services
Sean brings over 16 years’ healthcare expertise covering of all aspects of business change and transformation, system and process improvement, together with programme and project management. Sean leads our client delivery teams ensuring the highest quality of technical and operational implementation of our solutions as well as exceptional levels of ongoing customer support.
Dr Rob Findlay,
Director of Strategic Solutions
Rob has worked in and around the NHS at all levels – from central government to hospitals – since 1992. He created the core Gooroo products for demand and capacity planning, elective and non-elective bed analysis, and patient scheduling, and leads on our strategic products and services for forward-looking healthcare management.
We work with over 60 NHS Trusts and Health Boards
Latest Insights
Mental health waiting times shoot up
The English referral-to-treatment (RTT) waiting list shrank modestly (by 27,800) to 7.58 million patient pathways in January, according to the latest data from NHS England. Analysis produced for Health Service Journal by Dr Rob Findlay, Director of Strategic Solutions...
Join us at Rewired 2024 – Stand F40
Fragmented data is out of fashion, and for good reason. When you need to know what is happening to your patients and services, you don’t want to stitch together disparate data every single time. It’s just too time-consuming and error-prone. A better solution is data...
Elective waiting times rise again
The referral-to-treatment (RTT) waiting list remained virtually static at 7.6 million patient pathways, and RTT waiting times increased seasonally by nearly a week to 45.2 weeks. Analysis produced for Health Service Journal by Dr Rob Findlay, Director of Strategic...