A collaborative approach to customer engagement

 

Acute Healthcare Organisations

 

Hull and East Yorkshire Hospitals NHS Trust

iBullet

Large trust with 1,294 beds, 8,000 staff

iBullet

£526M annual budget

iBullet

Treat circa 1M patients per year

Insource solutions in use:

iBullet

Entire suite of data management platforms and solutions

iBullet

Insource client and user of HDE since 2009

Achieved:

iBullet

Standardised development methodology

iBullet

Reduced dependence on individuals

iBullet

Very successful PAS migration (from Clinicom to Lorenzo)

iBullet

Able to run a very lean data and analytics team

iBullet

Total confidence in their data



South Warwickshire NHS Foundation Trust

iBullet

Small trust with 498 beds, 4,356 staff

iBullet

£268M annual budget

iBullet

Treat circa 490K patients per year

Insource solutions in use:

iBullet

Entire suite of data management platforms and solutions

iBullet

Insource client and user of HDE since 2010

Achieved:

iBullet

As a small trust, SWFT have all the challenges of a large trust but with a fraction of the budget, with Insource solutions they are able to achieve data automation and standardisation supported by a lean team

iBullet

Very successful PAS migration (from Clinicom to Lorenzo)

iBullet

Total confidence in their data



NHS Highland

iBullet

Large trust with 1,100 beds and 10,000 staff

iBullet

£802M annual budget

Insource solutions in use:

iBullet

Entire suite of data management platforms and solutions (with the exception of A&E) configured to the requirements of a scottish trust board including different regulatory reporting in Scotland

iBullet

Insource client and user of HDE since 2011

Achieved:

iBullet

Very successful PAS migration (iExpress to TrakCare)

iBullet

Due to the remote location of the Trust, attracting and retaining staff is difficult. They now have a standard platform that supports a lean team and is easy to train new staff

iBullet

Have been able to outsource much of the management of the platform to Insource

iBullet

HDE is supporting their position as a technology leader in Scotland

iBullet

Fast becoming a beacon site with other trusts looking to follow their lead

iBullet

Total confidence in their data



Salford Royal NHS Foundation Trust

iBullet

Large trust with 774 beds, 7,000 staff

iBullet

Global Digital Exemplar

iBullet

Oversees management of Pennine Acute Hospitals NHS Trust

iBullet

£646M annual budget

iBullet

Treat circa 540K patients per year.

Insource solutions in use:

iBullet

Patient Pathway Plus

iBullet

Insource client and user of PP+ since 2017

Achieved:

iBullet

PP+ installed and configured to prove it has all the capabilities needed to meet their exacting requirements

iBullet

Confidence to roll out trust wide and then roll out across the Northern Care Alliance

iBullet

Confidence not only in the output data but the underlying technology of PP+ as a sustainable and expandable technology



Liverpool Women's NHS Foundation Trust

iBullet

Small specialist hospital with 126 beds, 1,500 staff

iBullet

£109M annual budget

iBullet

Deliver circa 9,000 babies per year, carry out circa 6,500 other procedures on women per year

Insource solutions in use:

iBullet

All relevant Health Data Enterprise modules

iBullet

Insource client and user of HDE since 2015

Achieved:

iBullet

Standardised development methodology

iBullet

As a small trust, Liverpool Women's have all the challenges of a large trust but with a fraction of the budget, with Insource solutions they are able to achieve data automation and standardisation supported by a lean team

iBullet

A robust and reliable enterprise data management solution that is easily expandable with custom elements built by the trust for their specific requirement

iBullet

Fully cloud hosted HDE facility

iBullet

A hybrid environment of custom and standard modules that is fully supportable and core modules upgradable whilst respecting custom elements

iBullet

Total confidence in their data

 

Private Healthcare Providers

Horder Healthcare

iBullet

Small specialist with 42 beds, 359 staff

iBullet

£30M annual budget

iBullet

Treat circa 34,000 patients per year

Insource solutions in use:

iBullet

All relevant Health Data Enterprise modules

iBullet

Insource client and user of HDE since 2011

Achieved:

iBullet

As a small organisation, The Horder Centre have all the challenges of a large trust but with a fraction of the budget, with Insource solutions they are able to achieve data automation and standardisation supported by a lean team

iBullet

Centralised hub for reporting across the organisation, combining clinical and financial data to provide required reporting

iBullet

Total confidence in their data

 

Mental Health and Community Trusts

Humber NHS Foundation Trust

iBullet

214 beds, 3,000 staff

iBullet

£131M annual budget

Insource solutions in use:

iBullet

Health Data Enterprise configured for a Mental Health trust

iBullet

Insource client and user of DA and HDE since 2009

Achieved:

iBullet

Standardised development methodology

iBullet

Created a robust and sustainable enterprise data management solution

iBullet

One of the first trusts in the UK to successfully submit a CYPHS national return, using a fully automated process

iBullet

Successful handover of the system to their team to support and maintain

iBullet

Total confidence in their data



Cheshire & Wirral Partnership NHS Foundation Trust

iBullet

Community and mental health trust

iBullet

319 beds, 3,166 staff

iBullet

£163M annual budget

Insource solutions in use:

iBullet

Data Academy development environment

iBullet

Insource client and user of DA since 2007

Achieved:

iBullet

Standardised development methodology

iBullet

Firmly embedded as a critical and key component of their data infrastructure

iBullet

Complete in-house development project that has been in place for many years

iBullet

Continual expansion and enhancement, despite many staff changes over the years

iBullet

Ability to expand to increased requirements requiring the incorporation of new data sources

 

CCGs

Bolton Clinical Commissioning Group

iBullet

Clinical Commissioning

iBullet

124 staff

iBullet

£445M annual budget

Insource solutions in use:

iBullet

Data Academy development environment

iBullet

Insource client and user of DA since 2008

Achieved:

iBullet

Firmly embedded as a critical and key component of their data infrastructure

iBullet

Complete in-house development project that has been in place for many years

iBullet

Continual expansion and enhancement, despite many staff changes over the years

iBullet

Solution combines external data such as weather, major sporting events etc.

iBullet

Shared data by all the "blue light" services and local council to share information of events of common interest (weather, major sporting events etc.)

 

Other trust bodies

Welsh Ambulance Service NHS Trust

iBullet

Ambulance Service

iBullet

2,576 staff

iBullet

£135M annual budget

Insource solutions in use:

iBullet

Data Academy development environment

iBullet

Insource client and user of DA since 2010

Achieved:

iBullet

Firmly embedded as a critical and key component of their data infrastructure

iBullet

Complete in-house development project that has been in place for many years

iBullet

Continual expansion and enhancement, despite many staff changes over the years

iBullet

Underpins reporting against their Computer Aided Dispatch (CAD) system

iBullet

The organisation migrated to a new CAD system and continued to be able to use and report from their in-house developed solution with minimum disruption and impact

 

Non-Healthcare Organisations

 

FCA Automotive Services UK Limited

iBullet

A financial services business within the automotive industry, UK subsidiary of the FCA bank

iBullet

114 Staff

iBullet

£142M annual budget

Insource solutions in use:

iBullet

Data Academy development environment

iBullet

Insource client and user of DA since 2006

Achieved:

iBullet

A critical and key component of their data infrastructure, fully manages the reporting against separate front and back office systems

iBullet

Successfully migrated from their previously outsourced systems to new in-house systems whilst retaining continuity of reporting throughout the process

iBullet

Regarded by global headquarters as a "model" national subsidiary with state of the art data technologies

iBullet

The first and most successful national subsidiary to meet new reporting requirements from the global headquarters