About us
Client Terms and Conditions
All Insource Purchase Orders are subject to our terms and conditions. Please see below links to each of our Terms and Conditions for your reference.
Main Terms and Conditions:
Supplementary Terms and Conditions:
- Insource Products Software Licence Agreement
- Insource Products End User Licence Agreement
- Fixed Price Contract SLA Supplementary T&Cs
- Time Materials SLA Supplementary T&Cs
- LEEP Support SLA Supplementary T&Cs
- Structured Training Course SLA Supplementary T&Cs
- Insource Data as a Service Terms and Conditions
- Insource Infrastructure Managed Services Terms and Conditions
- Standard Support Service Level Agreement
- Standard Support Plus Service Level Agreement
- Enhanced Support Service Level Agreement
- AppGuard License Managed Services Agreement
- Download our Carbon Reduction Plan
The term ‘Insource’ or ‘us’ or ‘we’ refers to Insource Ltd whose registered office is Insource House, 4 Southern Court, South Street, Reading, Berkshire, RG1 4QS. Our company registration number is 03835180, registered in England. The term ‘you’ refers to the user of our products or services.
We are DTAC compliant, our accreditations include:
At Insource we constantly strive for excellence and are proud of our achievements. Below are some of them:









Latest Insights
Target hit as unreported removals spike
At the end of March, the English NHS hit its interim target that 65% of the referral-to-treatment (RTT) waiting list should fall within 18 weeks, an achievement that NHS England are understandably very pleased about. Analysis produced for Health Service Journal by Dr...
Year-end elective ‘sprint’ off to a slow start
England's financial-year-end elective 'sprint' got off to a slow start in February, achieving only half the waiting list reduction needed to restore the statutory '18 weeks' referral-to-treatment (RTT) waiting time standard by 2029. Analysis produced for Health...
Small improvement in RTT waiting times
England's referral-to-treatment (RTT) waiting list shrank a little faster in January than the usual seasonal reduction, meaning there was probably some genuine recovery. But the improvement was much too small for restoring the '18 weeks' waiting time standard by March...


