About us
Client Terms and Conditions
All Insource Purchase Orders are subject to our terms and conditions. Please see below links to each of our Terms and Conditions for your reference.
Main Terms and Conditions:
Supplementary Terms and Conditions:
- Insource Products Software Licence Agreement
- Insource Products End User Licence Agreement
- Fixed Price Contract SLA Supplementary T&Cs
- Time Materials SLA Supplementary T&Cs
- LEEP Support SLA Supplementary T&Cs
- Structured Training Course SLA Supplementary T&Cs
- Insource Data as a Service Terms and Conditions
- Insource Infrastructure Managed Services Terms and Conditions
- Standard Support Service Level Agreement
- Standard Support Plus Service Level Agreement
- Enhanced Support Service Level Agreement
- AppGuard License Managed Services Agreement
- Download our Carbon Reduction Plan
The term ‘Insource’ or ‘us’ or ‘we’ refers to Insource Ltd whose registered office is Insource House, 4 Southern Court, South Street, Reading, Berkshire, RG1 4QS. Our company registration number is 03835180, registered in England. The term ‘you’ refers to the user of our products or services.
We are DTAC compliant, our accreditations include:
At Insource we constantly strive for excellence and are proud of our achievements. Below are some of them:
Latest Insights
Elective recovery on track after validation boost
The English NHS cut its referral-to-treatment (RTT) elective waiting list by 32,000 patient pathways in April, beating the 20,000 required for a trajectory to restore the '18 weeks' waiting time standard by March 2029 as the government has pledged. Analysis produced...
Tracking progress towards ’18 weeks’
In June 2025 I introduced a progress chart, like the one below, into my monthly referral-to-treatment (RTT) waiting times report. This post explains it. Analysis produced by Dr Rob Findlay, Director of Strategic Solutions at Insource Ltd and founder...
Wait list grows for first time in seven months
The English waiting list grew in March for the first time since August 2024. This is the typical seasonal pattern when the list is neither growing nor shrinking very fast, and underscores just how slow the recent waiting list reductions have been. Credit to former...