Services

e-Learning to boost staff performance and data accuracy 

With the burgeoning backlogs the need for a clear understanding of what’s in the waiting lists becomes critical. With accurate waiting lists comes achievable capacity planning, effective resource utilisation and tighter financial management. Without accurate data we are working in the dark.

At Insource our 18 Week RTT and Cancer Waiting Times eLearning modules enable hospital staff to precisely record patient waiting times, track care progress and boost staff performance with a clear understanding of the appropriate codes for each step of the patient journey. Our CPD accredited data coding and patient pathway on-demand training cuts through the jargon, reduces broken pathways, avoids delayed or missed appointments, and ensures uninterrupted care. Let us help you get your data quality and reporting back on track.

Accurate RTT and cancer reporting

  • Accurate data and statutory reporting
  • Avoid clinical harm through inappropriate coding
  • Reduce data validation costs
  • Modules fully customisable to SOPs
  • Online on-demand bite-sized training for busy staff
  • Monitor and manage staff performance

Access our full training portfolio here.

 

The importance of RTT & Cancer waiting times training

Accurate data and reporting for a real-time view

Whilst Covid has extended 18 week/52 week and cancer treatment timescales we all want to try to get back to normal. With accurate treatment code input we can get an accurate view of our status and can reflect that in precise RTT PTL reporting for a true overview of the challenge. ‘You can’t solve what you can’t see.’

Avoid clinical harm through inappropriate coding

Getting your whole organisation digitally-savvy can be a challenge. But lack of education can no longer be an excuse for poor patient care. Staff need to become aware that inadvertent wrong coding can result in treatment delays, miscommunications, and potential patient harm. RTT & Cancer e-learning is a simple remedy.

Reduce data validation costs

Validating 50,000 patient pathways in a large general hospital is a huge task and data validator manpower costs can be prohibitive. With accurate trust-wide training, validator costs can be dramatically reduced and the accuracy of the data foundation can be significantly improved.

Modules fully customisable to SOPs

Our existing modules are fully customisable against individual SOPs for each trust, Cancer Alliance, or Health Board. And, as Covid has meant more NHS staff having to take up new roles at short notice, the Insource e-Learning modules can be quickly deployed across a department or region.

Reduce data validation costs

Validating 50,000 patient pathways in a large general hospital is a huge task and data validator manpower costs can be prohibitive. With accurate trust-wide training, validator costs can be dramatically reduced and the accuracy of the data foundation can be significantly improved.

Modules fully customisable to SOPs

Our existing modules are fully customisable against individual SOPs for each trust, Cancer Alliance, or Health Board. And, as Covid has meant more NHS staff having to take up new roles at short notice, the Insource e-Learning modules can be quickly deployed across a department or region.

Online on-demand bite-sized training for busy staff

Covid has ensured we’re far more used to digital engagement and online training enables on-demand, bite-sized e-learning for busy staff. At Insource we provide CPD certificated e-learning programs that streamline waiting list administration, reduce the size of waiting lists and ensure accurate patient and GP communications.

Monitor and manage staff performance

With the current backlog the need to train and retrain staff has never been greater. Training uniformity is now essential if managers are to monitor and manage staff effectively. With our online programs managers can have detailed staff progress information and can easily identify gaps that need addressing.

Elective care solutions suite

Our comprehensive suite of elective care solutions encompasses waiting list management, data validation services, capacity planning, analytics, and eLearning solutions. This integrated portfolio is underpinned by our powerful Patient Pathway Plus core data engine which provides the unified data foundation to ensure a fast and targeted elective recovery.

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