Insource – the leaders in NHS data management

With over 20 years in healthcare data management, our proven data platform and solutions span an extensive elective care recovery suite, statutory reporting, analytics support, data quality and more. Our multiple installations across acute, community, mental health, specialty trusts, independent providers, as well as powerful partnerships all deliver innovative solutions that meet today’s data challenges. For some of our successes and solutions see below:

For more case studies and customer announcements see our full Insights page.


Surgical Hubs – essential in reducing waiting lists

With the promised £1.5bn funding, surgical hubs aim to pool resources to deliver increased elective activity within a health system or geography – to bring down the backlogs. But these hubs can be made far more productive with accurate, consolidated waiting list data that avoids DNAs and enables clinicians to treat all patients in clinical priority and date order.


Disparate systems hamper PIFU adoption – PP+ can help

The NHS’s elective recovery targets include moving 5% of outpatient appointments to PIFU (Patient Initiated Follow Ups) by March 2023 and reducing overall outpatient appointments by 25%. But are trust systems prepared for it – or are we still doing workarounds on spreadsheets?

PIFU works and can reduce unnecessary patient journeys and release clinical time. But are we able to track and monitor PIFU patients across systems not designed for it and not lose sight of those patients in the process?


ECDS-as-a-Service – automated, accurate, on time, Emergency Care Data Set submissions

As part of our extensive Reports Catalogue, our proven ECDS reporting 
solution captures full day (up to midnight) A&E data direct from the A&E or PAS/EPR system(s), validates it for missing fields, compiles it into the correct format and submits it automatically within the 4:30 AM NHS England reporting deadline. The activity data includes patient attendance, injuries sustained, or diagnoses reached, observations done, care given, and discharges or admission completed… Plus, Insource now provides this solution as a managed service to ensure on time reporting with no extra manpower needed.


NHS Highland – Patient Pathway Plus Cancer Tracking

The solution aims to revolutionize ways of working within and across teams in cancer services throughout NHS Highland, which covers the largest healthcare geography in the UK. PP+ Cancer provides full data-led cancer pathway management including patient event tracking, breach analysis, local operational reporting for service improvement and full Scottish Cancer Waiting Time Standards reporting.


Gooroo Beds – planning optimum bed capacity against acceptable risk

Whether you’re preparing for winter, reviewing your capacity requirements, or even planning a capital development or site reconfiguration, you’re going to need the strongest possible case for enough beds to maintain a safe bed occupancy. Gooroo Beds enables healthcare managers to accurately plan optimum bed capacity against the type of clinical facility – intensive care, surgery, medicine – the anticipated demand and against acceptable clinical risk.


Planning for winter resilience

Planning for winter pressures with the backlog at record levels, and acute bed shortages and A&E demands still major disrupting factors – advanced, agile capacity planning is vital if we are to avoid fire-fighting throughout the winter. Although we’re currently basking in the finally arrived summer sunshine, many trusts are starting to plan for winter and for what the increased patient influx will mean for them. Will anything change between now and then? Will the current pressures being seen by ambulance services, ED’s and wards make it seem like last winter never ended?


IMAS vs Gooroo Planner comparison

The current NHS mechanism for planning is typically a manual process using either an in-house model or the IST/ IMAS model which is a spreadsheet planning model based on projection. In this document we compare IMAS with Gooroo Planner which is an advanced online tool for demand forecasting and capacity planning, designed to turn planning into an automated utility. From regular operational and annual planning to advanced whole-hospital and system-wide optimisations, Gooroo Planner makes light work of the most difficult planning tasks.


Insource RTT and Cancer eLearning – to boost staff performance and data accuracy

With the burgeoning backlogs we need a clear understanding of what’s in the waiting lists. With accurate waiting lists comes achievable capacity planning, effective resource utilisation and tighter financial management. Without accurate data we are working in the dark. Insource’s eLearning platform cuts through the jargon and provides solutions to understand and comply with Referral to Treatment (RTT) rules and Cancer Waiting Times guidance. We give all clinicians and booking staff the skills to ensure that patient pathways are recorded accurately and care continues without interruption.


Reports Catalogue – full CDS and statutory returns suite for diverse care settings

At Insource, data is at the core of everything we do. We are experts in data management and reporting solutions that support our customers across diverse healthcare settings. Data has become the lifeblood of NHS management and with it an increasing number of mandatory reports. We help NHS trusts, health boards, independent providers, and ICSs acquire, validate, and unify data automatically for daily operational management, in-depth analytics, and central reporting. Our extensive range of reports is tailored to the specific needs of individual healthcare organisations and evolves as NHS requirements develop. 

Health Data Enterprise

Health Data Enterprise – a powerful healthcare data management platform

Insource’s data management platform, Health Data Enterprise (HDE), is a digital platform designed to automate data processing, manipulation, and data consolidation. It enables teams to focus on harnessing the power of their disparate data, extracting invaluable insights, and making confident decisions that improve healthcare delivery.


X-Series – the next generation data management platform

Foundational to the full Insource portfolio, the X-Series platform provides significantly enhanced performance and supports hybrid cloud environments. X-Series maximises the performance of 2016+ versions of SQL server, facilitates parallel processing for enhanced speed and the handling of vast data volumes, and exploits the capabilities of Microsoft Azure for hybrid cloud deployments.

Managed Services

Managed Services – for hospitals, specialty trusts or independent providers

Insource offer the full span of our data management solutions, honed against the specific needs of the acute hospital, specialty trust, community or independent provider, as a managed service. Our most popular services Data-as-a-Service (DaaS) and Reporting-as-a-Service (RaaS) provide all the operational data management and reporting expertise of larger organisations as a packaged service, so smaller providers can deliver the same level of proficiency without the investment in technology or skilled manpower.

Data Validation

Gooroo Planner – advanced demand forecasting and capacity planning

Gooroo Planner is an advanced online tool for demand forecasting and capacity planning, designed to turn planning into an automated utility. From regular operational and annual planning, to advanced whole-hospital and system-wide optimisations, Gooroo Planner makes light work of the most difficult planning tasks.

Data Validation

Patient Pathway Plus – a complete waiting list management solution

Patient Pathway Plus (PP+) is a powerful waiting list management solution that helps boost elective recovery. PP+ delivers validated data and patient tracking lists for RTT, Non-RTT and cancer patients daily, enabling healthcare organisations to confidently manage all their elective care pathways in a single solution.

Data Validation

Data Validation data sheet – data quality and
waiting list validation services

Insource Teams provide data quality and waiting list validation services to healthcare organisations. With over 20 year’s expertise, we can validate all waiting lists from RTT, stage of treatment, cancer, and diagnostic waiting times to give you an accurate foundation on which to deploy stretched resources, set achievable capacity planning targets, ensure efficient financial management and above all improve patient care.

Royal Papworth Hospital NHS Foundation Trust – Case study

Royal Papworth builds data confidence with elective care management solution. Insource PP+ reduces waiting list and patient pathway errors, automates data collection, consolidation, and validation, and streamlines RTT PTL reporting. Operational staff have now taken ownership of data accuracy at input and Royal Papworth have a single version of the truth of the PTL across the trust and the Board now have data confidence.

Insource Insight newsletter – April 2021 newsletter

In this issue:
• NHS Highland Cancer Tracking
• South Tees signs for PP+
• HSJ Partnership Awards
• Lee Rickles Webinar – getting the data foundation right
• Elective Care Hubs – an essential first step
• Demand & Capacity planning for the post-Covid normal

Insource Insight newsletter – December 2020

In this issue:
• Northern Care Alliance case study
• Insource launch strategic trust incentive
• PP+ Enterprise launch
• Data accuracy – the critical foundation for region wide services
• PP+ reduces elective backlogs

We work with over 60 NHS Trusts and Health Boards

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