A practical guide to modelling follow-up outpatients (known as “returns” or “repeats” in Scotland) using Gooroo Planner, including waiting times, capacity, and how to model defined courses of treatment.
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Winter Planning – No Surprises?
A guest post by Jonathon Fagge, who has been through five winter planning seasons as an NHS Commissioner – three as a Director and two as CEO. He asks two big questions: how could it be done better, and why isn’t it?
Modelling the new English RTT targets in Gooroo Planner
Changing your capacity planning over to the new waiting times targets is a doddle with Gooroo Planner
Recurring or non-recurring?
Is this once-off, or something we need to keep doing? It’s an expensive confusion to make, but it happens up and down the NHS. Here’s how Gooroo Planner makes it all absolutely clear.
The NHS Five Year Forward View: how to model “radical new care delivery options”
There are three ways to model service changes in Gooroo Planner: simplistic, simple, and comprehensive. We look at the pros and cons of each method.
Capacity planning: feed-the-beast, or vital management information?
The annual planning round is a bit stale. By transforming planning into a continuous and live management process, we can make sure it changes real life for the better. In a speech to the Association of Professional Healthcare Analysts, I explained how this also creates an important new operational-facing role for analysts.
Contract planning, or last minute scramble?
Last-minute deals, plans that nobody believes in… does the annual contracting round have to be like this?
When planning is a paper exercise
The NHS puts a lot of effort into the annual planning round. Why are those plans so rarely implemented?
The annual planning round (and round, and round)
How can we structure this year’s planning round, to stop it from going around in circles?





