The implementation of software as a standalone exercise (no matter how good the software is) will not achieve the potential it can deliver.
So many software organisations will sell software to an organisation with the parting words, ‘all you have to do is connect it to the data’
We at Insource take on full responsibility to connect our HDE applications to your data, work with you to ensure the outputs are as you expect and a true and accurate representation of your trusts position and activity. This can require services beyond implementation, sometimes involving manual, semi-automated and automated data quality cleaning and migration exercises. All necessary to get that trusted data that becomes the platform for new standards of quality and automation.
We then go further, training you through on demand scenario-based training and ongoing learning to ensure you know how to use it, how to take ownership of it. To further configure and expand it as you require.
We are also acutely aware that business processes need to change in order to gain the value from these new systems, otherwise their value is diminished, we also recognise that the way In which you interact and use other complementary systems may need to adapt. To these ends we work with the appropriate teams, departments and managers to ensure that processes are optimised and synchronised with these new technologies to improve efficiency, working environments, visibility, all culminating in improved patient care and experience