With the need for increased performance and efficiency, Insource managed services deliver data management and reporting expertise to help reduce expenditure on data infrastructure and skilled manpower.

Cloud services provide a reduction in the time to deploy infrastructure and a significant reduction in emissions.  But it is perhaps the Insource expertise in data management and extensive statutory reporting that most helps our users throughout the NHS and private healthcare.

Managed Services – for acute, specialty trusts or independent providers

Insource offer the full span of our data management solutions, honed against the specific needs of the acute hospital, specialty trust, community or independent provider, as a managed service. Our most popular services Data-as-a-Service (DaaS) and Reporting-as-a-Service (RaaS) provide all the operational data management and reporting expertise of larger organisations as a packaged service, so smaller providers can deliver the same level of proficiency without the investment in technology or skilled manpower.

For the larger acute trusts and ICSs, Insource can also deliver our broader, cloud-based, Infrastructure-as-a-Service (IaaS) combined with Data-as-a-Service, where we provide our data management solutions and the foundational data infrastructure remotely.  This leaves healthcare teams free to do what they do best and leaves the data management to the experts. 

Experts in unlocking disparate data

Data is fundamental to effective evidenced-based decision making. Siloed data across the enterprise gives limited visibility.  Insource are experts in giving users dynamic access to the full range of operational data from across the disparate parts of the organisation to provide a single source of accurate, validated, unified data on which to make targeted decisions.

Solution benefits

We can offer a fully automated data management, infrastructure and reporting service at whatever level you require.  With a proven fully configurable data platform, data validation capabilities, unified data management, business, and statutory reporting, we can tailor our services to meet the needs of any single hospital or group of providers.

Insource managed services:

  • save time and resources
  • reduce investment costs in technical architecture
  • reduce the need for skilled IT, data quality and information staff
  • reduce manpower training costs
  • avoid system downtime
  • reduce risk and builds resilience
  • build data assurance
  • guarantee data accessibility – on time, every time
  • save processing time
  • ensure data consistency
  • validate data accuracy

Data-as-a-Service (DaaS)

Our managed Data as-a-Service gives organisations clean, unified data, that is standardised into NHS data dictionary formats and is validated against trust local and NHS national rules.  Our platforms take disparate data from diverse departmental, admin or regional systems to provide a single source of truth for all operational management, business decision making and local or national reporting.  We provide the data feeds for a trust’s own reporting, AI, BI and management applications.

Reporting-as-a-Service (RaaS)

With a broad catalogue of automated national returns, from extensive CDS (Commissioning Data Sets), ECDS (Emergency Care Data Sets), CSDS, and MHDS… to accurate RTT and non RTT waiting list reporting, we offer providers a fully managed reporting service that ensures data accuracy, timeliness and saves vast amounts of time for in-house staff.  We also provide data for in-house business systems for activity management, business reporting, profitability, and growth plans.

“We were delighted to find Insource.  Their proven data platform is in use throughout the NHS and it can be deployed in bite-sized modules and easily configured to our specialty community needs. Leaving the data management to the experts has paid off for us as we are able to uncover unforeseen issues, that are now being corrected almost in real time.”

Pritika Gupta, Corporate Strategy Director at DMC healthcare,

Read how DMC enhanced data governance and patient safety

Fully automated ECDS-as-a-Service

Throughout the NHS the push for digitally supported services has never been greater.  And the emergency department is no exception. The tabled update to the Emergency Care Data Set (ECDS) submission timing is a prime example. NHS England now propose the full day (at midnight) final submission be delivered by 4:30 am.  Our fully automated ECDS-as-a-service takes data feeds direct from the A&E or PAS/EPR system(s), validates the data for any missing or incorrect fields, compiles it into the right format and submits it well within the target deadlines – with no extra manpower needed. Automated data acquisition, inbuilt data quality checks and timed submissions take the strain away from already stretched Information and DQ teams and ensures data accuracy.

See our full ECDS-as-a-Service

Infrastructure-as-a-Service (IaaS)

We offer our data management solutions on any combination of fully hosted, hybrid cloud or on-premise environments.  Cloud deployed Microsoft Azure based resources are mobilised almost instantly and without significant technical investment on behalf of the trust. This approach also reduces the need for on-premise; deployment and considerations to almost zero.

To support cloud deployments, we offer an Infrastructure Management Service which provides trusts with complete confidence that all the needs of managing the cloud environment are taken care of. When coupled with our Data-as-a-Service, the combination of cloud deployment and Infrastructure Management saves time, reduces infrastructure and training costs, releases manpower, avoids system downtime and gives you guaranteed data accessibility throughout the organisation and builds data confidence especially at Board level. A wide range of our customers are now opting for our IaaS offerings.

Keep pace with industry developments without the costs

Managed services ensure you can keep pace with industry developments as they arise and version control for all software and system updates is automatically included.  Our latest platform upgrade, for example, facilities parallel processing for enhanced performance and the handling of vast data volumes.  Our planned introductions include multi-speed data ingestion for visualisation of both real-time and near real-time data, and the inclusion of clinical and operational data into the one platform.

For more detail on our data management platform